Michaels - San Mateo
Located in the heart of San Mateo, Michaels stands out as the premier craft store for all creative enthusiasts. With a vast selection of art supplies, home décor materials, and DIY project essentials, this store caters to both seasoned crafters and beginners alike. Michaels is committed to providing a welcoming environment where customers can unleash their imagination and explore new hobbies. Whether it's painting, scrapbooking, or knitting, the array of products available ensures that every visitor leaves inspired and equipped to create something beautiful.
- Address: 2925 S El Camino Real Bay, San Mateo, CA 94403, United States
- Phone: +1 650-513-8189
- Specialty: Craft store
- Website: Website
- Rating: 4.3 / 5
- Number of reviews: 1193
Opening hours
- Friday: 9 AM–9 PM
- Monday: 9 AM–9 PM
- Saturday: 9 AM–9 PM
- Sunday: 10 AM–7 PM
- Thursday: 9 AM–9 PM
- Tuesday: 9 AM–9 PM
- Wednesday: 9 AM–9 PM
Features of Michaels
Welcome to Michaels, a prominent craft store located in San Mateo, California. This store is dedicated to providing a vast array of crafting supplies and materials to meet the needs of both hobbyists and professionals alike. Situated at 2925 S El Camino Real Bay, San Mateo, CA 94403, it has become a popular destination for those seeking to explore their creative side.
Michaels is known for its extensive selection of products ranging from art supplies to home decor. Customers can find items such as paints, crafting tools, and decorative materials to complete various projects. The store also offers seasonal items that cater to different holidays and events, allowing customers to stay ahead of trends and ensure their decorations are always fresh.
One of the highlights of Michaels is its commitment to customer satisfaction. With a rating of 4.3 out of 5 from 1193 customers, it is evident that patrons appreciate the quality and variety of products available. Many customers have shared positive experiences regarding the knowledgeable staff who are always ready to assist with expert advice and recommendations, making the shopping experience both enjoyable and efficient.
In addition to their impressive inventory, Michaels frequently hosts workshops and classes aimed at teaching various crafting techniques. These events not only help customers improve their skills but also provide an opportunity for community interaction. Participants can meet other craft enthusiasts and share their passion for creativity in a supportive environment.
Michaels places a strong emphasis on the accessibility of its products. They strive to cater to a diverse clientele, offering supplies for a multitude of crafting styles, including **scrapbooking**, **knitting**, and **floral design**. This inclusiveness ensures that every visitor can find something that sparks their interest, regardless of their crafting background.
Furthermore, the store often engages in community outreach initiatives, helping to foster a love for crafting among younger generations. By partnering with local schools and organizations, Michaels aims to inspire creativity and provide valuable resources for educational projects.
In summary, Michaels in San Mateo, California, stands out as a leading craft store that not only offers a wide selection of products but also prioritizes customer engagement and community involvement. With a dedicated team and a plethora of offerings, it is a must-visit location for anyone interested in diving into the world of crafting.
Reviews of Michaels
Michaels has received a total of 1193 reviews and holds an impressive 4.3 rating, showcasing its reputation as a leading craft store. Customers often praise the store for its wide range of products catering to various crafting and DIY needs. Many reviewers highlight the knowledgeable and helpful staff that assist shoppers in making informed choices. For instance, Katherine Jenkins notes how the staff helped her choose the best mats and frames for her art, emphasizing their customer service excellence.
However, not all experiences have been positive. For example, Mia Hangai reported facing horrible customer service, citing rudeness from staff members while seeking assistance. This sentiment was echoed by Madison, who experienced unprofessional behavior from a call agent when inquiring about fabric availability.
Overall, the reviews reflect a mixture of positive and negative experiences, with many customers expressing satisfaction with the store's inventory diversity and competitive pricing, especially when using coupons.
- Customers appreciate the store's huge selection of crafting supplies.
- Self-checkout kiosks are a favorite for those who prefer less human interaction.
- Many commend the store for its seasonal decorations that go on sale.
- Some reviewers recommend using the Michaels app for access to great discounts.
- Fast preparation for online orders is often highlighted, making it convenient for shoppers.
Customer Reviews
Katherine Jenkins
Arvosana: 5/5
I've purchased several custom frames for my art. The staff is knowledgeable and super helpful when Im being indecisive about which mats and frames best complement my work.
Judy Margaret Chen
Arvosana: 5/5
This store is really big. And they have a wide range of products for craftings and DIYs, from the thing you know to the stuff you don’t even know they exist. I also love that they have self checkout kiosk. Less human interaction!
Gatsby Lee
Arvosana: 5/5
Easy to pickup online orders. It was prepared super fast.
And, i got 20% off for online orders as well.
Mia Hangai
Arvosana: 1/5
Absolutely horrible customer service. I’ve been there 3 times in the past year but since Joann’s closed I had to resort to going to Michael’s. When asking where things like liquid glue were, I was met with an incredibly rude response and a dirty look from one of the employees. She told me and my friend where it was, not before telling it to us like we were stupid. This also happened while making a return, where all the workers were hostile and rude. If you can, don’t come here. Let the store close
Cherrie Wang
Arvosana: 5/5
Have been to this Michaels multiple times, and am always able to get what I’m looking for. Prices are reasonable/on par with what you would find online but definitely a huge win if you use coupons (download the app!!)
They have great decor for every single holiday which are always on sale so you can go big without breaking your budget. Store is super empty on weekdays but can be crowded and have long waits on popular weekends.
Inna Velyka
Arvosana: 5/5
The best place for hand made! We love it! A lots of work shops! So huge differences of suppliers !!! Truly recommend!
Madison
Arvosana: 1/5
Called to ask which stores have fabric in a roll since not all Michael's have it apparently. The call agent was super rude and unresponsive. It's OK to not know but the attitude the girl had was not right.
Swapnil Tiwari
Arvosana: 5/5
Picked up helium balloons from an online order, staff was very helpful in picking out replacement since the original balloons were too big.
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