Michaels - Stockton
Located in the heart of Stockton, Michaels stands out as a premier destination for all things craft-related. This craft store is dedicated to providing a vast selection of art supplies, DIY materials, and creative inspiration for crafters of all skill levels. With an extensive range of products and a commitment to customer satisfaction, Michaels is the perfect place for enthusiasts to explore their creativity and bring their artistic visions to life.
- Address: Pacific Town Center, 628 W Hammer Ln, Stockton, CA 95210, United States
- Phone: +1 209-473-1701
- Specialty: Craft store
- Website: Website
- Rating: 4.3 / 5
- Number of reviews: 1521
Opening hours
- Friday: 9 AM–9 PM
- Monday: 9 AM–9 PM
- Saturday: 9 AM–9 PM
- Sunday: 10 AM–7 PM
- Thursday: 9 AM–9 PM
- Tuesday: 9 AM–9 PM
- Wednesday: 9 AM–9 PM
Features of Michaels
Michaels is a renowned craft store located in Stockton, California, specifically within the Pacific Town Center. The store is situated at 628 W Hammer Ln, Stockton, CA 95210, United States. Known for its extensive selection of craft supplies, Michaels caters to the diverse needs of hobbyists, artists, and DIY enthusiasts alike.
This establishment specializes in a variety of crafting materials, offering everything from traditional art supplies to modern DIY project kits. Customers who visit Michaels can expect to find a wide range of products, including fabric, scrapbooking materials, paint, home décor, and seasonal items. Whether individuals are looking to create a unique craft project or simply enhance their artistic skills, Michaels provides the resources necessary to ignite their creativity.
Michaels is well-regarded by the community, reflected in its rating of 4.3 out of 5 stars, based on feedback from 1,521 customers. This positive reception indicates a strong commitment to customer satisfaction as well as quality products. Shoppers appreciate the store's organized layout, which makes it easy to navigate through the aisles and find the desired supplies efficiently.
In addition to its vast array of products, Michaels often hosts classes and workshops that cater to various skill levels. These sessions provide an excellent opportunity for customers to learn new techniques, explore different crafting methods, and connect with like-minded individuals. The knowledgeable staff is always ready to assist and guide customers in selecting the right materials for their projects, ensuring that everyone feels empowered and inspired.
Michaels stands out in the crafting community not only for its products but also for its customer service. Employees are frequently praised for their helpfulness and expertise, which adds to the overall shopping experience. Many returning customers have expressed their loyalty to Michaels, citing the unique atmosphere that fosters creativity and encourages exploration.
With a focus on quality, service, and community, Michaels continues to be a favored destination for crafters in Stockton. The combination of a vast product selection, strong community involvement, and positive customer feedback makes it a key player in the local crafting scene.
Reviews of Michaels
Michaels is a popular craft store with a 4.3 rating from its 1521 reviews. Customers often express their love for the wide range of supplies available, making it a go-to destination for DIY enthusiasts and artists.
Many reviews highlight the store's helpful employees, who are noted for their willingness to assist customers with their project needs. For instance, one satisfied customer mentioned how they could spend all day in the store, admiring the variety of items and benefiting from excellent service. Others have similarly praised the staff for providing valuable guidance and inspiration.
However, not all experiences at Michaels have been positive. Some customers shared concerns about customer service, particularly regarding interactions with staff. One reviewer expressed frustration over being directed to use the self-checkout despite standing in line for assistance, emphasizing the importance of personal customer service.
- Extensive range of arts and crafts supplies.
- Positive feedback on employee assistance and service.
- Value for money with frequent sales and coupons.
- Concerns about customer service experiences in some instances.
- Importance of maintaining a welcoming shopping environment.
Customer Reviews
Elizabeth Martinez
Arvosana: 5/5
I have not been in Michaels for a long time.
There are so many cute ideas that I could be in that store all day long. Just looking and looking from opening to closing of the store..
Employees were so helpful. You don't get that kind of service all the time at other places.. thank you, Michaels
Joshua Brewer
Arvosana: 5/5
Michael’s is my go-to arts and crafts store on the north side of Stockton. Whether I’m working on a school project, home décor, or just getting creative, they always have what I need. The variety of supplies is huge—from paints and sketchbooks to seasonal decorations, yarn, and framing services. I’ve always had helpful interactions with the staff, especially when I needed guidance or inspiration for a project. The store layout makes it easy to find what you're looking for, and they often have good sales or coupons to help keep costs down. Definitely a great stop for any DIYer or creative person in the area.
Marcia Chavez
Arvosana: 5/5
We stopped by for frames to buy and get one custom made. The service was excellent and I highly recommend this Michael's store.
Teresa Montgomery
Arvosana: 5/5
I like this store the best because they have screaming sales. I appreciate the quality of the items and there are stores all over.
Richard Rocero
Arvosana: 5/5
Had a picture for a memorial that needed to be cropped. The women working there didn't get her name. Was very helpful and got it done in less than a half hour.
Peter Jimenez
Arvosana: 2/5
Michaels tends to carry a lot of stuff that I need and they have pretty much good sales but the girls that work there are really not that friendly or should I say ladies and that's been my experience and I enjoy shopping at Michaels I just think that customer service is very important and with the way the world is going with everyone being angry all the time and when you do get out you hope and pray that wherever you go their customer service is going to be great but lately everywhere you go people are so angry and rude
310
Arvosana: 4/5
Great costumer service, but pretty expensive. They have everything here. From paints to frames. They are missing a lot of paint brushes though not alot of actual good paint brushes. The cheaper brushes are only good for one use and they start falling apart so not worth it buying those. Their inventory for good brushes have been lacking lately. Overall great costumer service and nice people, and very helpful.
Ami M
Arvosana: 1/5
Horrible experience. After navigating the narrow aisles, I stood in line to check out where there were two clerks helping customers at the registers. I patiently waited to be called next. The second clerk mentioned that the self check out was open and proceeded to finish with her customer. I waited as I did not want to use self check out. When the second clerk was finished with her customer, she again mentioned the self checkout and proceeded to walk away from the register leaving myself and another guest standing in line. WHO DOES THIS?! Neither myself nor the customer behind me move. We’d prefer to wait for an employee. The second clerk notices a few minutes later after organizing the shopping carts that we were still standing in line. She proceeds to grab our carts and physically direct us to the self check out computers. Standing between us, she assists us in completing our self-check transactions then condescendingly says, “See. That wasn’t that hard.”
The fact that she works in “customer service” is a joke. Self-check out should be an OPTION not mandatory, especially when there are employees present who are clearly able to assist. I won’t return to Michael’s. I’ll make the drive to Hobby Lobby or JoAnns just so I can be treated like a valued customer (human being) and not cattle being herded to a self-check out machine.
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