Source Graphics - Lake Forest
Source Graphics, a leading printing equipment supplier located in Lake Forest, is dedicated to providing businesses with top-of-the-line solutions tailored to their printing needs. With a keen understanding of the industry and a commitment to quality and innovation, Source Graphics offers a wide range of products that ensure optimal performance and efficiency. Their expertise helps clients navigate the complexities of modern printing technology, making them a trusted partner in achieving exceptional print results.
- Address: 20321 Valencia Cir, Lake Forest, CA 92630, United States
- Phone: +1 800-791-9042
- Specialty: Printing equipment supplier
- Website: Website
- Rating: 4.9 / 5
- Number of reviews: 226
Opening hours
- Friday: 8 AM–5 PM
- Monday: 8 AM–5 PM
- Saturday: 9 AM–6 PM
- Sunday: Closed
- Thursday: 8 AM–5 PM
- Tuesday: 8 AM–5 PM
- Wednesday: 8 AM–5 PM
Features of Source Graphics
Source Graphics is a prominent printing equipment supplier located in Lake Forest, California. With an address at 20321 Valencia Cir, Lake Forest, CA 92630, this business has established a strong reputation for providing high-quality printing solutions. They are known for their exceptional range of products that cater to various printing needs, from small businesses to large corporations.
With a customer satisfaction rating of 4.9 out of 5 from 226 clients, Source Graphics has become a trusted choice for many looking for reliable printing equipment. Their commitment to excellence is evident in the quality of their offerings, which include state-of-the-art printers, inks, and other related supplies. The team at Source Graphics is dedicated to ensuring that customers receive the best possible service and products tailored to their specific printing requirements.
The company prides itself on its extensive knowledge of the printing industry, enabling them to guide customers through the selection process. Whether it is choosing the right printing technology for a job or understanding the nuances of different printing materials, Source Graphics' expertise sets them apart in the market. They work diligently to stay abreast of the latest advancements in printing technology, thereby offering customers cutting-edge solutions.
In addition to their impressive product line, Source Graphics emphasizes customer support that goes beyond the initial sale. They offer assistance in setup, maintenance, and troubleshooting, ensuring that clients can operate their equipment smoothly. This ongoing support reinforces their dedication to their customers' success and satisfaction.
Located in California, Source Graphics serves a broad clientele, making them a go-to provider for those in need of a dependable printing equipment supplier. Their physical presence allows local businesses to easily access their products and services, contributing to the healthy business ecosystem in the Lake Forest area.
Source Graphics not only focuses on selling printing equipment, but they also aim to build long-term relationships with their clients. By understanding the diverse needs of different businesses, they tailor their offerings accordingly, ensuring that each client receives personalized attention and solutions that fit their unique requirements.
Ultimately, Source Graphics stands out as a key player in the printing industry in the United States, reflecting their commitment to quality, customer satisfaction, and industry innovation. With their knowledgeable team and diverse product offerings, they continue to support both businesses and individuals in achieving their printing goals.
Reviews of Source Graphics
Source Graphics has established a strong reputation as a printing equipment supplier, receiving a total of 226 reviews with an impressive 4.9 rating. Customers frequently highlight their excellent customer service and the professionalism of the staff. Many reviews praise specific team members for their expertise and support, creating a sense of trust and reliability among clients.
However, there are also some contrasting experiences. One customer expressed significant dissatisfaction, feeling misled during their purchase of a 3D scanner and describing it as an absolute scam. This review indicates that while many have had positive interactions, there might be instances where expectations were not met.
Overall, the reviews depict a business that strives to support its clients effectively. Here are some key takeaways from the feedback:
- Knowledgeable Staff: Customers frequently mention the helpfulness and expertise of staff members, particularly in 3D printing and material selections.
- Reliable Support: Many reviewers appreciate the prompt responses to inquiries and ongoing support after the sale.
- Wide Product Range: The variety of products offered, from 3D printers to wide format inkjet printers, is a highlight in several reviews.
- Long-Term Relationships: Several customers have returned for additional purchases, indicating strong satisfaction with the initial service.
Customer Reviews
RB Metal Sheet Creations Inc
Arvosana: 1/5
Absolutely misleading. Went in over a year ago to purchase a 3D Scanner. We specifically told the Source Graphics employees we need a scanner for manufacturing and therefore we needed a scanner with small tolerances. They presented us with one scanner and even gave us a demo.
We liked what we saw, but also noticed that they had other scanners on display that they never demonstrated to us. We bought the one they showed us but we were never able to hit the tolerances we needed. We believed we were doing something wrong and we paid them extra so that they could give us another demo at our shop.
The source graphics employee then tells us that the scanner we purchased was not ideal for what we need to use it for (This was the same employee who sold us the scanner). They had the audacity to tell us that they can sell us a different scanner that was better suited for what we needed.
Absolute scam. My best guess is that they tried to sell us a scanner that had been in stock for too long and we were easy targets to sell it to.
Beware.
Eric Baumgardner
Arvosana: 5/5
Source Graphics provides full service and is a reliable 3D printing reseller! They have provided me with excellent product and consumable sevice! Shout out to member of the team Jose, Mark, and Vlad! Their professionalism allow me to grow my business with confidence!
Bo Scott
Arvosana: 5/5
Albert is a smart smart guy, thank you for the continued help with the products and we will be ordering 3 more printers. Source Graphics is more than just sales, it's customer service and that is why we spend the money with these guys.
Jim F
Arvosana: 5/5
I have been a customer of Source Graphics for several years now since my initial purchase of an HP8000 wide format inkjet printer which they have supported since my purchase. Their prices were the best I found and their service is equally outstanding. When it came time to replace my old Canon 44" wide format printer I didn't hesitate to call Source Graphics for a replacement.
I didn't even have to comparison shop from any other vendors, that's how confident I am of their sales and service. I ordered an HP Z6 inkjet printer and it was delivered and installed very quickly. I am very pleased with my purchase as it has the same control panel characteristics of my larger HP and with the multiple applications it came with, it was as easy as drag and drop to print full color files, it also works with the HP Smart Stream software for my HP8000!
I can strongly recommend Source Graphics to anyone looking to update or add any equipment from the Source Graphics menu.
Lambros SVK
Arvosana: 5/5
Albert's support of our getting into industrial scale resin printing has been exceptional. He answers the phone, he's patient and he follows through. You just can't ask for anything more. Thx.
Maung Soe
Arvosana: 5/5
Kevin from Source Graphics has been really helpful with any questions I had regarding 3D printer & material selections. We were in touch with each other from printer selections, specs all the way to material re-order after initial reels were used up. Feedback and support was promptly replied within 24 hour or less. We're very pleased with customer service and will be doing business with Source Graphics for all our 3D printing needs in the future.
Andy Nguyen
Arvosana: 5/5
We just purchased a 3D printer, Ultimaker S5 Pro Bundle, from Source Graphics and were very satisfy the way they handled business professionally from sale to technical support. We will continue to do business with them regarding materials and suppliers.
German Vazquez
Arvosana: 5/5
Source Graphics was a pleasure working with. I worked with Hoang Van who was very helpful and knowledgeable in answering my questions in regards to additive manufacturing, specifically SLA. I have done plenty of FDM printing, so I wanted to make sure I was comfortable enough to jump into resins. I was pleased to learn they deal with different types of additive manufacturing as well as reverse engineering hardware (3d scanning). I highly recommend Source Graphics.
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