Front Signs - Burbank
In the vibrant city of Burbank, Front Signs stands out as a premier sign shop dedicated to providing exceptional signage solutions. With a keen focus on quality and creativity, Front Signs specializes in a wide range of custom signs that cater to both businesses and individuals. Their commitment to outstanding customer service and innovative design makes them a trusted partner for all signage needs in the area.
- Address: 3520 Valhalla Dr, Burbank, CA 91505, United States
- Phone: +1 818-290-3269
- Specialty: Sign shop
- Website: Website
- Rating: 4.7 / 5
- Number of reviews: 75
Opening hours
- Friday: 7āÆAMā3:30āÆPM
- Monday: 7āÆAMā3:30āÆPM
- Saturday: Closed
- Sunday: Closed
- Thursday: 7āÆAMā3:30āÆPM
- Tuesday: 7āÆAMā3:30āÆPM
- Wednesday: 7āÆAMā3:30āÆPM
Features of Front Signs
Front Signs is a prominent sign shop located in the heart of Burbank, California. This business specializes in creating high-quality signage tailored to meet the needs of various clients, ranging from small businesses to larger corporations. With a physical address of 3520 Valhalla Dr, Burbank, CA 91505, Front Signs has embedded itself into the local community by providing exceptional products and services.
Their expertise covers a wide range of signage options, ensuring that clients can find exactly what they are looking for, whether it be for promotional purposes, branding, or informational displays. Front Signs prides itself on using advanced materials and techniques to deliver durable and visually appealing signs. This commitment to quality has garnered favorable reviews, with approximately 75 customers rating the business an impressive 4.7 out of 5.
Customer satisfaction is at the forefront of Front Signsā mission. The team understands that effective signage plays a critical role in business visibility and customer engagement. Therefore, they work closely with each client to design custom signs that reflect their brand and message. From concept to final production, Front Signs ensures a collaborative process that prioritizes the client's vision.
Additionally, the shop offers a variety of signage services, including but not limited to, digital printing, vehicle wraps, banners, and indoor/outdoor signs. This extensive range enables Front Signs to cater to different marketing strategies and environments. Their expert designers are well-versed in the latest market trends and technologies, which allows them to offer innovative solutions to their clients.
Front Signs is not only committed to artistic excellence but also prioritizes operations efficiency. The use of state-of-the-art machinery and methodologies ensures that the products are not only aesthetically pleasing but also delivered in a timely manner. This balance of quality and speed helps businesses maintain their goals without unnecessary delays.
In conclusion, Front Signs stands out in the Burbank area as a reliable and innovative sign shop dedicated to fulfilling the demands of its clientele. By focusing on quality, customization, and customer service, Front Signs has established a reputation that resonates with local businesses. For anyone in need of high-quality signage solutions, Front Signs is an exceptional choice, reinforcing their commitment to helping organizations shine through effective visual communication.
Reviews of Front Signs
Front Signs, a dedicated sign shop, has received a total of 75 reviews, boasting an impressive average rating of 4.7. Customers have shared a mix of experiences, highlighting both the commendable aspects and areas for improvement.
Positive feedback emphasizes the professionalism and organization of the staff. Many clients found the communication throughout the process to be excellent, with representatives providing valuable support and enhancements to proposals. The installation process was often described as smooth and efficient, leading to satisfactory outcomes for many customers.
However, there are several clients who expressed dissatisfaction with their experiences. Issues such as defective parts, inadequate customer service, and lack of transparency regarding warranties have raised concerns. These customers reported problems with products that did not hold up over time, leading to frustrations and a sense of unaccountability from the company.
- Positive Experiences: Professional staff, great communication, smooth installation.
- Negative Experiences: Defective parts, poor customer service, warranty issues.
- Recommendations: While some customers are satisfied and would use Front Signs again, others advise caution.
Overall, while Front Signs has many satisfied customers, it is clear that improving customer support and product reliability could enhance the experience for future clients.
Customer Reviews
Lydia Hoopingarner
Arvosana: 5/5
Working with Front Signs was easy and enjoyable! The reps we worked with were professional and organized, they offered support and enhancements to our proposals. We had a few scheduling conflicts that were sorted quickly and the actual installation was very smooth! Very happy with the results, would use their services again.
Jessica Villa
Arvosana: 1/5
I am extremely disappointed with the service provided by Front Signs. After they replaced a transformer on our light sign the part failed within just 8 months. When I contacted them to inquire about the warranty, I was met with unhelpful representatives who were unable to provide clear answers and didn't seem to know if the part had any warranty at all.
Despite multiple follow-ups, the company has not taken responsibility or stood behind the work they performed. The lack of accountability and professionalism is unacceptable. I strongly advise others to avoid this company, as they do not appear to support the services they provide or value their customers.
Update 12/16/24:
After my initial disappointment with Front Signs, Iām pleased to report that they have since addressed the transformer issue at no charge. While I appreciate their effort to resolve the problem, I do wish this had been handled proactively from the beginning, as it would have avoided a lot of frustration and follow-ups on my end.
However, I remain concerned about the lack of transparency regarding the warranty information for the parts they use. At no point were we provided with clear details about the parts' warranties, leaving us with no control over what is being installed or confidence in its longevity.
It wasnāt until I shared my concerns publicly that the situation was addressed, which is unfortunate. While Iām grateful the issue was ultimately fixed, I hope this experience encourages the company to improve their customer support, accountability, and transparency moving forward.
Curtis Harvey
Arvosana: 5/5
Communication throughout the process was great. The design was well put together. Delivery was great. I would recommend Front Signs and use the service again in the Future.
Mark Philpott
Arvosana: 1/5
We had an awful experience with Front Signs. I should've known when they demanded payment in full before performing any work onsite that they would be difficult to work with.
We've now had them here three times, the sign is at the wrong height and the decal on the logo is damaged.
First trip, I was out of town but agreed to have them come anyway. We taped the height on the wall where we wanted the letters of our logo, but unfortunately the install crew determined that the sign should be higher. Now we have an awkward space to fill below the sign. In addition, 3 letters were installed upside down (an i and two O's, color has a gradient from dark to light), one letter was crooked and the logo piece was damaged. They also ripped some paint off the wall when removing their outline and refused to fix the paint.
Second trip, they flipped the upside down letters and fixed the crooked letter, but left blisters under the logo.
Third trip to fix the blisters was Friday 7/19. They gave us a window of 10a-2p but ended up showing up at 4pm. Now we have blisters, rough edges and cuts...see attached. The workmanship is unacceptable and it seems we'll need to find another contractor to redo the work.
nima afshar
Arvosana: 1/5
We order a sign from about 18 months ago. That sign cost us about ā12 thousandā dollars. Now tue colors are fading away and they do not accept any responsibility for it. I called Miguel. His manner over the phone was not acceptable. First he claimed that it is because of water damage from the sprinkler system, but when he found out that water from sprinkler does not reach it then he said it is because of the sun. Well, the sign is in carpinteria and more than 60 to 70 percent of days are cloudy there. The purpose of the sign was for installation our side if it cannot withstand the sun there then their signs we be gone in 6 months in areas with a lot of sun. He was supposed to call me back more than 1 month ago which never happened.
In a nutshell, I do not recommend them whatsoever! Their 12 thousand dollar work in a good environment just last 1 year.
The Literal Report
Arvosana: 5/5
I ordered business car magnets and it was quick and exactly what I designed
Liad Levi Architecutre
Arvosana: 5/5
This is a professional studio, this artists group can create for you everything that you can think of,
Very nice to Talking with, making project in 15 minutes,( my was very simple;)
Very organized and amazing attitude for customer
Absolutely gonna come over here again for all my design work, and take my project to the limits with this professional!
Karen Mcdowell
Arvosana: 1/5
Horrible experience, horrible sales lady, bait and switch. Ordered a 3 D sign and rec'd a flat painted sign. NEVER AGAIN!
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